All research notes
Research Note
Reading UCPath as a governance case
Why a systemwide HR and payroll consolidation is, at its core, a story about governance and oversight.
A payroll and HR consolidation across a large public university system looks, from the outside, like a technology program. Read the record closely and it is a governance program wearing technology clothes.
This note collects the questions worth asking of any such effort: who owns the outcome, how oversight was structured across independent campuses, and where accountability sat when service problems reached individual employees.